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New Customer Offer: NCO10 New Customer Offer: NCO10
Free Shipping On Orders Over $69.99 Free Shipping On Orders Over $69.99
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Shipping Policy

Delivery methods

Due to factors such as customs inspections at various transshipment nodes, online delivery express delivery services in some countries and regions are delayed. The time your order will be delivered to you will vary by 15-30 days from the estimated time.
If you have any questions about your order in transit, please feel free to contact us. We care about you and we are doing our best to keep up with you!

Freight

Cozyarn offers muti shipping methods.

Fast Shipping (4-7 days)
Shipping fee $15.99

Free Shipping (5-10 days) 
For orders over $69.99

Standard Shipping (6-12 days) 
Fee $5.99 for orders under 69.99

(India, Brazil, Dominica, French Polynesia, French Guiana, Maldives, Panama, Ecuador, Guadeloupe, Martinique, Reunion, Iraq, Palau, Turks and Caicos Islands , Seychelles, Mozambique, Mauritius, Trinidad and Tobago, Zambia, Côte d'Ivoire except) 'Côte d'Ivoire, they are not included in the delivery)


Deliver goods

Most orders will be shipped within 3 business days of order placement. The total processing time may be affected by the inventory status of individual items, national statutory holidays, etc.
*Please note that we only process orders on working days (Monday to Friday).
*Total delivery time = handling time + shipping time


Shipping times for some countries and regions are listed below. We will work hard to further improve shipping times in all countries.

Import Taxes and Duties:

Some countries/regions outside the United States have already charged a 10% tax at the time of checkout,and the courier company will no longer charge from customers.(such as UK and EU 27 countries:Austria,Belgium,Bulgaria,Hungary,Germany,Greece,Denmark,Ireland,Spain,Italy,Cyprus,Latvia,Lithuania,Luxembourg,Malta,Netherlands,Poland,Portugal,Romania,Slovakia,Slovenia,Finland,France,Croatia,Czech Republic,Sweden and Estonia)Exept mentioned above countries,if others need to pay import taxes,customs duties and related customs fees for imports.These fees (if applicable)are determined and collected by the customs of the destination country.For more detailed information on charges,please contact your local customs directly.

HOW CAN I GET MY TRACK&TRACE CODE?

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page to check order status. In some instances, carrier's tracking information may only be available in 1-2 business days after the order is shipped.

Order Address Error

Please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.


WILL MY PACKAGE BE DELIVERED TO MY HOUSE OR TO THE POST OFFICE FOR ME TO PICK IT UP?

Your order will arrive at your house. There may be exceptions that door-to-door delivery service is not provided in particular cities / areas / countries, though this is rare.

HOW DO I TRACK MY ORDER?

WHY DO I HAVE TO PAY THE STANDARD SHIPPING COST FOR MY ORDER?

In general, the free standard shipping fee is only applicable to orders with a total value (after discount) over US$59.00. Otherwise, the corresponding shipping fee will need to be paid according to the order.
Any Query, Pls contact via E-mail: support@cozyarn.com, our customer service team will response ASAP.